Thank You Stafford Audi

Well time to offer thanks were it’s due. I popped in Stafford Audi yesterday as I had spotted a couple of issues while cleaning the Sportback. First was the off side rear door handle rattled and was loose. Secondly the off side front door had a part of the door trim snapped off.

From experience with with Volkswagen customer service I wasn’t expecting to get the issues fixed without an argument or paying something. We Audi your customer services are spot on! They took my keys gave me a drink and let me relax in the waiting area of the showroom while they checked out the car.

Next thing I know they inform me the door handle has been fixed, and the trim is on order. They will have the trim sprayed and will call me to arrange fitting. Top marks Audi I’m really impressed!